REFERRALS/REFERÊNCIAS

It was an excellent course and it was great for me to come and meet like-
minded individuals. The IPAPI CPP course contains many eye-opening insights and examples that constantly make the participants want to challenge status quo. The contents are very well balanced and placed in a rigid and easy-to-understand structure.
M. Jennefelt, Project Manager Holcim Group, Switzerland

I see it as a must for every leader who truly wants their business to work in tandem with the customer expectations of today and tomorrow."
O. Silva, General Manager Intergraph Portugal

It was an excellent course and it was great for me to come and meet like-minded individuals.
It delivers very simple yet powerful tools, that can make dramatical improvements to any system
M.Obaid, CEO - Investment for Training - Bahrain

Our processes were simplified, thereby increasing significantly the customer satisfaction. We thank Qara Consulting for the excelent job done and the timely conclusion of the Process Improvement Project.
J. Moreno, Spain

It gave me a new frontier in customer management and process improvement
Though I am involved in process mapping this course gave me a leverage on my future job
S.Yahaya, Business Analist, Cadbury Nigeria

A must for all process managers. It was very rewarding and will help improve my job.  This a rapid way of implementing change versus other techniques such as TQM and 6sigma
L. Opensawo ,Business Analyst. Cadbury Nigeria 

A wonderful walk through of processes and the practical case studies
A. Joseph, First Bank, Nigeria 

This course has changed and improved my understanding of Business Process.

H. Al-Bawardi, IT Auditor - Secretary of IT Steering Committee Institute of Public Administration, KSA

“Course is excellent and the coach too”

Y. Al-Atawi, Sr. Specialist – Organizational Development

Supreme Commission for Tourism, KSA

“I enjoyed while learning the CPP with case studies and active participation.  Everything is well managed and organized.”

S. A. Mufti, Business Process Improvement Analyst

Dubai Customs, UAE

“The course was unique in terms of how it addresses the area of business process optimization and improvement! The coach was very friendly with a pleasant personality and very knowledgeable.”

A. H. Al-Jomouee, Business Development Specialist

e-GovernmentProgram (Yesser), KSA

“It was an excellent course and the coach was extremely helpful.”

Dr. H. Y. Adem, CTO and Managing Director

Cogwin, KSA

“Very informative and enlightening.  The coach is an excellent speaker and communicates very well.”

K. Alhanaky, IT Manager

ARASCO, KSA

“Excellent!”

A. Andropoulos, Associate Professor
American University in Dubai

“Good, experienced and highly professional.”

R. Kuriakose,

A.W. Rostamani Dubai

“Thank you for the best course that I have attended in my whole professional career…”

R. Al Bayyari, Abu Dhabi Retirement Pensions & Benefits Fund

Excelente workshop. Aplicabilidade em várias áreas, mesmo dentro de uma indústria. Sugiro a realização de mais workshops desta natureza.Os casos utilizados, foram excelentes, para provocar o debate de ideias e a forma como olhamos para eles.
Browning Viana, Portugal